Blue Hill Bay Property Rentals

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Dog Policy (Including Service Animals)

Pet-Friendly Properties

We understand that dogs are part of the family! Many of our owners are happy to welcome dogs, but not all of our properties are pet-friendly. This will always be clearly noted on the individual property page of our website. We are unable to accommodate animals other than dogs.

If a dog is welcomed at a pet-friendly property, an additional fee and a required Dog Addendum will apply.

Rules for Non-Pet Properties

Our rules for homes that do not welcome pets are in place to ensure a clean and comfortable environment for all future visitors and owners, especially those with allergies.

When reserving a property where dogs are not permitted, the rental agreement requires you to agree to the following:

No pets are allowed under this rental agreement without prior owner permission, a paid pet fee, and a signed Dog Addendum. Violation of this clause will be considered a material breach of the agreement, resulting in immediate termination of the rental agreement and the requirement that guests vacate the property immediately with no refunds of monies paid.

If you need a recommendation for local care, here are a few pet daycare and boarding facilities we can recommend:

Policies for Service Animals

We welcome guests with disabilities and their Service Animals in accordance with federal law (ADA). A Service Animal is not considered a pet, and therefore, the standard Pet Fee is waived for ADA-qualified Service Animals.*

To ensure we can accommodate you, the following procedures comply with ADA guidelines:

When booking, we are required to ask the following two questions regarding your Service Animal:

  1. Is your service animal required because of a disability?
  2. What work or task has the dog been trained to perform?

Example of an acceptable answer: "This service dog is trained to perform the task of [your response here] during a medical situation of the owner."

Please know that your confidentiality matters; you are not required to reveal the nature of your disability when answering.

What Qualifies as "Work or Tasks"?

To be protected under the ADA, a Service Animal must be individually trained to perform a specific task or work directly related to the owner’s disability. These are behaviors or chores performed on command or cue to help a disabled person with something they cannot easily do for themselves (e.g., retrieving medication, providing deep pressure therapy, alerting to an oncoming medical event).

The natural comfort, protection, companionship, or emotional support provided by a dog is not considered trained work or a task under the ADA.

Guidelines for Your Service Animal's Stay:

  • Service Animals must be harnessed, leashed, or tethered unless these devices interfere with the animal's work or your disability prevents their use. In that case, you must maintain control through voice, signal, or other effective controls.
  • The Service Animal must not be left unattended at the rental property.
  • While the standard Dog Fee is waived, the guest remains liable for any and all damage and additional cleaning caused by the animal.

Emotional Support Animals (ESAs)

Emotional Support Animals (ESAs) and therapy dogs provide valuable companionship and comfort, but they do not meet the federal criteria for a Service Animal because they are not individually trained to perform specific tasks.

*Our standard Dog Fee is waived only for ADA-qualified Service Animals. The full Dog Fee and Dog Addendum apply to Emotional Support Dogs and Therapy Dogs staying at a pet-friendly property.

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