Cancellation Policy

We understand that unexpected events occur, and we always strive to balance the interests of our guests with those of our property owners. As Maine has a short, seasonal rental window, owner income is heavily dependent on scheduled bookings to cover property taxes, maintenance, and upkeep.

Because of this, once a reservation is confirmed, any cancellation, date change, or property switch invokes this Cancellation Policy. Please be certain of your intentions and your understanding of this legally binding policy.

Guest Cancellation Procedure

Cancellation requests must be provided to us in writing. This policy is strictly followed, and we strongly encourage you to purchase trip insurance to cover unforeseen circumstances.

If you choose to cancel your reservation at any time prior to the arrival date, Blue Hill Bay Property Rentals (BHBPR) will immediately attempt to re-rent the property for the same time period at a comparable rate.

Financial Outcome

• If a replacement Renter is found: BHBPR will credit the rental amount received to you, minus a $200 cancellation fee to cover our marketing and administrative expenses.
• If no replacement Renter is found: The entire invoiced amount for the reservation will remain due as scheduled, and all deposits paid shall be forfeited to BHBPR.

Owner Cancellation

In the rare event that the property owner must cancel your reservation, the following applies:

1. The owner, through BHBPR, will provide a full refund to the guest within 7 days of the cancellation notice.
2. BHBPR will do everything in our power to avoid an owner cancellation. Should one be unavoidable, we will gladly assist you with finding an alternative desirable accommodation, if requested.